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Resulting Provides an SAP Advisory Service to Capgemini

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Industry

Technology

Challenge

Capgemini faced capability gaps and delivery challenges within their SAP Competence Centre on the HMRC Aspire program, including a lack of agility and a misaligned operating model.

Results

Resulting redesigned the SAP Target Operating Model, introduced agile delivery principles, and helped uplift internal capability, leading to a long-term SAP services framework.

Key Product

Improve

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About Capgemini

Capgemini are a global leader in consulting, technology and outsourcing services offering a range of integrated services.

The Challenge

Capgemini had gaps in their internal SAP Capabilities which were impacting delivery on their HMRC engagement. These included gaps in the Current Operating Model and a lack of Agility within SAP project delivery.

Resulting Solution

Resulting’s deep SAP capabilities meant that we were able to provide Capgemini with consultancy to deliver realisable benefits to Capgemini and Aspire.

Benefits Delivered

The redesign and creation of a Target Operating Model for the Aspire / Columbus account.

Working on Aspire / HMRC in an consulting capacity for two years with a focus on targeted improvements for the Aspire SAP Competence Centre with a drive for customer intimacy and a shift to more agile SAP delivery. This lead to a framework being agreed between Resulting and Capgemini for the provision of SAP services.

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