About the Client

Nationwide Building Society is the largest mutual financial institution in the world. Nationwide provides financial services through 700 branches and direct channels with products spanning mortgages, loans and savings as well as personal banking products including loans, credit cards, bank accounts and insurance products. With assets of £200 billion, Nationwide is a major force in the UK Financial Services sector.

The Challenge

Nationwide are the first bank in the UK to implement the SAP Core Banking solution. Their 5 year long SAP implementation programme is aimed at revolutionising the bank's agility - reducing their dependence on ageing legacy platforms and enabling new financial products to be brought to market more quickly. Despite the large invesment made in SAP, the Voyager programme go-live is just the begining. Nationwide must capitalise on this new platform in order to reap the benefits.

Having never run SAP previously and with scarce SAP Banking resource in the UK, Nationwide and their incumbent systems integrator approached Resulting IT to provide independent advisory services on the design of a new SAP Banking Development Centre.

Resulting Solution

Using proven SAP CoE Accelertors, Resulting designed a SAP Development Centre Target Operating Model for Nationwide in just 3 months. The project involved complex stakeholder management working along side Nationwide's broader IT transformation initiatives.

Following the succesful design phase, Resulting worked with an internal Nationwide team to mobilise the Banking Devleopment Centre and ensure readiness for the delivery of the first post go-live programmes.

Benefits Delivered

  • Accelerated SAP Target Operating Model - enabling Nationwide to plan for go-live
  • Identification of critical capabilities required to underpin the SAP business case
  • Independent advisory working along side a number of incumbent SIs and internal teams
  • Consistency and integration with ongoing IT transformation work - including re-usable models for the broader transformation

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